Managing the coding, billing and payments related to implants involves a lot of individuals—everyone carries their own piece of the puzzle and it’s important to have every piece in the right place. So how do you get the pieces together correctly the first time? First and foremost, communication. After that, it’s all about keen attention to detail.
Every aspect of revenue cycle management demands teamwork, and communication is critically important. But this can be a simple endeavor, too. Whether coordinating with an internal team or third party billing group, all it takes is a little process for communication to be as easy as a passing “Heads up!” or “FYI!”
When managing the coding and billing of implants, the right hand and left must work together seamlessly and everyone who holds a piece of the puzzle should keep the rest in the loop.
Regard the following list as basic rules of engagement for capturing and managing implant charges. Playing by these rules will help your center avoid having to cover implant-associated costs that cannot be billed back to a patient.
Remember: if you don’t play by the rules, you’re more likely to encounter denials, and any time you try to get something from a payer after the initial claims cycle, your chances are always diminished. Options are much more limited once you’re denied.
They say the devil is in the details. And nowhere is that more apparent than when dealing with implant charges and billing. If your center is struggling to keep up with the intricacies of implant charges, contact in2itive Business Solutions — we can help refine your processes, provide training on billing software, and guide your team in more effectively managing every last implant detail.